Light & Medium-Duty Towing Service
Mechanical Breakdown? We Tow You To Your Shop
Engine trouble, transmission failure or any mechanical breakdown — we safely load your vehicle onto a flatbed and transport it to your preferred repair facility.
When You Need Breakdown Towing
Breakdown Towing is the right call in the situations below. If you are not sure, call dispatch and describe what the vehicle is doing — we will tell you which service fits.
- The engine has stalled, seized or will not restart
- The transmission will not engage or is slipping badly
- The temperature gauge is in the red and coolant is escaping
- Brakes, steering or suspension feel unsafe to drive on
- A warning light appeared with a clear change in how the vehicle drives
What Is Included With Breakdown Towing
A mechanical breakdown on the road is stressful and potentially dangerous. Our operators arrive with flatbed trucks ready to safely load your vehicle — no matter what mechanical issue you are experiencing. We transport your vehicle directly to your preferred repair shop or dealership.
Common breakdown scenarios include engine failure, transmission issues, overheating, electrical system failure, suspension or steering failure, brake system failure and a check engine light with drivability issues.
- Flatbed loading regardless of whether the vehicle rolls under its own power
- Transport to the repair shop, dealership or address you choose
- Securing with professional straps and wheel restraints
- Live ETA updates from dispatch
- Key handover instructions for after-hours shop drop-off
Professional Service
A mechanical breakdown on the road is stressful and potentially dangerous. Our operators arrive with flatbed trucks ready to safely load your vehicle — no matter what mechanical issue you are experiencing. We transport your vehicle directly to your preferred repair shop or dealership.
- Flatbed transport protects drivetrain during tow
- We take your vehicle to your preferred shop
- Careful loading of vehicles with mechanical issues
- Available 24/7 for unexpected breakdowns
- Real-time ETA updates so you are never in the dark
Common Breakdown Scenarios
- Engine failure
- Transmission issues
- Overheating
- Electrical system failure
- Suspension or steering failure
- Brake system failure
- Check engine light with drivability issues
How Breakdown Towing Works in Toronto and the GTA
Describe the failure
Tell dispatch what the vehicle is doing, where it is and whether it can roll and steer.
Get your quote and ETA
You receive a CAD quote and arrival window before a truck is assigned.
Loading
The operator winches or drives the vehicle onto the flatbed and secures it for transport.
Delivery
We deliver to your chosen shop and confirm key drop-off arrangements with you.
Call Dispatch or Request Through the App
There are two ways to get breakdown towing from TrueNorth Roadside Rescue. You can call dispatch directly at (647) 633-8885 and speak with a real person, 24 hours a day. Or you can request service through the TrueNorth web and mobile app for a faster, fully digital request flow.
In the app, you enter your exact service type, pickup location, vehicle details, destination when required, and contact information. The app calculates your estimate from preset service pricing, distance in kilometres, included distance, add-ons, and applicable tax — before anything is dispatched.
Once a driver is assigned, the app shows live service tracking with driver status, ETA, service progress, and completion status. It is a clearer and more transparent experience than a normal phone-only towing request — and you can still call dispatch anytime if you prefer speaking with a person.
Faster Request Flow
Submit the service type, location, vehicle details, and contact information without waiting on the phone.
Live Driver Tracking
Once a driver accepts the job, follow the driver and service status in real time.
Transparent App Estimate
Pricing is calculated from preset service rates, distance, add-ons, and tax before dispatch.
Better Service Updates
See when your request is submitted, accepted, on the way, arrived, completed, or closed.
Call Anytime
You can still call dispatch directly for urgent support, questions, or special situations.
Breakdown Towing Pricing and Quotes
Breakdown towing is quoted in CAD before dispatch, based on pickup location, destination and vehicle type. The quote is confirmed with you before a truck rolls.
For a full breakdown of how towing and roadside jobs are quoted, see our towing and roadside assistance pricing page.
Staying Safe While You Wait
- Get the vehicle onto the shoulder or a side street if it is still moving
- Turn on hazard lights and stay behind a barrier where possible
- Do not open a hot cooling system — wait for it to cool
- Never stand in front of or behind the vehicle in a live lane
If Extra Help Is Needed
Some breakdowns are simple: a flat battery, an empty tank or a flat tire. If dispatch believes roadside assistance will fix it, we send a roadside technician first and only tow if the on-site fix does not work.
Where We Provide Breakdown Towing
TrueNorth Roadside Rescue dispatches breakdown towing across Toronto and the Greater Toronto Area, 24 hours a day. Choose your city for local coverage detail:
FAQ
Breakdown Towing FAQs in Toronto and the GTA
Need Help Now?
Dispatch is open 24/7 across Toronto and the GTA. Send your location online for a fast ETA, or call to speak with a dispatcher directly. Every job is quoted in CAD before dispatch.